Understanding body language beyond eye contact, smile and posture is very important. It is the difference between an effective communicator and one who does not communicate effectively. As a leader you want to be the former, if you are not able to read body language you are missing half of the conversation.
So, what is body language beyond the above? Look out for the below the next time you have a conversation with one or more of your employees:
• Fidgeting, picking at clothes, or fiddling with pens and phones demonstrates a bored audience.
• Arms folded in front of the body, minimal or tense facial expression, body turned away from you, all demonstrate feelings of nervousness, stress, or anger.
• Touching the face when answering questions can be a sign of dishonesty.
• If an individual is leaning too far forward or backward it might be that they are feeling arrogant or aggressive.
• Nail biting is a sign of insecurity.
Body language is the range of nonverbal signals that you use to communicate your feelings and intentions. These may be intentional or subconscious, regardless, your ability to understand and interpret body language can help you pick up on unspoken messages.
Body language can also be used in a positive way to add strength to verbal messages.
Written by Sahar Habib
Founder of Coach Wilson