Encourage Your Team to ‘Speak Up’

Encourage Your Team to ‘Speak Up’

  • April 13, 2022

Encouraging your team to speak up helps strengthen relationships, allows the exchange of ideas, and supports the organisation in overcoming barriers.   A shocking study from VitalSmarts showed that only 1% of employees felt confident enough to voice their concerns at critical moments. One third of the employees said they felt their organisation didn’t promote […]

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Firing Underperformers

Firing Underperformers

  • March 25, 2022

There are so many guidelines as to how we can terminate the employment of an underperformer “the right way”. Meaning, we protect ourselves and the company.   Often these guides tell us to clearly communicate the expectations with the individual, write everything down and record it, initiate a performance improvement plan and so on…   […]

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Top Performer = Future Leader?

Top Performer = Future Leader?

  • March 25, 2022

The natural progression of a top performer is usually to become a team leader, manager or trainer.   I’ve witnessed many cases where the top performer’s almost handed the role without having to demonstrate the skills and traits of a leader.   Often you end up promoting someone who has poor leadership skills, or talent […]

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3 Actions To Help You Deal With A Difficult Employee

3 Actions To Help You Deal With A Difficult Employee

  • March 23, 2022

From time to time we’re going to have to deal with difficult employees who either drive a wedge between you and other employees, or the customer experience. These three leadership actions can help turn performance around. Take time to reflect Leader set the tone for the organisation. Take a moment to look in the mirror. […]

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Time Management Strategies – Lesson #1

Time Management Strategies – Lesson #1

  • March 11, 2022

Time always seems to work against us. We race against the clock… We’re pulled in multiple directions at once… We’re required to multi-task… We get to a point where our attention is so overwhelmed by task lists and what step to take next that we can’t focus for longer than a few moments on the […]

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Identifying Team Conflict

Identifying Team Conflict

  • March 4, 2022

It’s important to make sure your team is getting along as well as possible in order to ensure that everyone’s working efficiently, both as a team and individually. Unfortunately, there will be times when certain members of your team will clash with each other, and it’ll be your responsibility to identify the reasons and attempt to […]

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