Encourage Your Team to ‘Speak Up’

Encourage Your Team to ‘Speak Up’

  • April 13, 2022

Encouraging your team to speak up helps strengthen relationships, allows the exchange of ideas, and supports the organisation in overcoming barriers.   A shocking study from VitalSmarts showed that only 1% of employees felt confident enough to voice their concerns at critical moments. One third of the employees said they felt their organisation didn’t promote […]

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3 Employee Retention Strategies That Will Not Break The Bank

3 Employee Retention Strategies That Will Not Break The Bank

  • April 6, 2022

Businesses understand the importance of customer retention better than anyone. So why do the majority of them have a blind spot when it comes to retaining their employees?   Decreasing employee turnover rate can be difficult. If you want to excel at it, you have to be familiar with all the little details that make […]

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Resolving Conflict #1

Resolving Conflict #1

  • April 4, 2022

Conflict resolution is frequently one of the most challenging aspects of leadership and team management.   It’s no secret that conflict is a part of life and business. When you spend enough time with the same people every day, conflict is inevitable. Therefor, as a leader, you’ll need to understand how to manage conflict resolution. […]

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How well do you know your people?⁣

How well do you know your people?⁣

  • March 30, 2022

You can know all of the coaching models in the world, you can know all of the communication techniques out there, BUT…if you don’t know or understand your people…it won’t matter!⁣   Start viewing your team as individuals. Understand what their individual needs are, know what their preferred learning methods are, what motivates them and […]

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Firing Underperformers

Firing Underperformers

  • March 25, 2022

There are so many guidelines as to how we can terminate the employment of an underperformer “the right way”. Meaning, we protect ourselves and the company.   Often these guides tell us to clearly communicate the expectations with the individual, write everything down and record it, initiate a performance improvement plan and so on…   […]

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Top Performer = Future Leader?

Top Performer = Future Leader?

  • March 25, 2022

The natural progression of a top performer is usually to become a team leader, manager or trainer.   I’ve witnessed many cases where the top performer’s almost handed the role without having to demonstrate the skills and traits of a leader.   Often you end up promoting someone who has poor leadership skills, or talent […]

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